Addison Consolidated Dispatch Center Receives Officer Magazine Award

The Addison Consolidated Dispatch Center (ACDC) provides emergency communications services for multiple police, fire and EMS jurisdictions.

Resilient design principles permeate this hardened facility that can withstand an EF4 tornado as well as a Ballistic Level 3 assault.
ACDC’s exterior design is intentionally downplayed to a very simple form that achieves the goal of maintaining a discrete public presence. Precast concrete wall panels are embellished with diagonal reveals that subtly reinforce the property’s history as a former Nike missile site.

The ACDC interior is designed to enhance the delivery of advanced emergency dispatch services in an environment that supports the well-being of the staff.

The design of this high-volume space incorporates windows to optimize natural light and modulates sound with wood acoustic panels that add to the warm color palette. Ergonomic furniture maximizes comfort and productivity. Amenity spaces including a kitchen and cafe help dispatchers handle the stress of the job.

Multiple flat screen monitors form a large video wall that provides live feeds, weather updates and other critical information.

The facility also contains an emergency operations center which can be flexibly arranged for training use while break-out rooms provide additional space.

A secure lobby displays member-agency emblems and graphics that pay homage to the site’s history.